Refund policy
Clear terms, plainly written - so you always know where you stand with PHLOOP.
Refund policy
Easy 10-Day Replacement
We back PHLOOP with a complete quality commitment. If you receive a damaged, defective, or incorrect item, we offer an easy free replacement within 10 days of delivery. We replace damaged products rather than offering returns or refunds.
Eligibility for Replacement
To be eligible, the item must be unused, in the same condition that you received it, and in its original packaging, and the request must be raised within 10 days of delivery.
Sizing note: PHLOOP fits wrists up to 22 cm. Please check your wrist measurement before ordering to ensure the perfect fit.
How to Request a Replacement
Contact our support team at with your Order ID and photos of the product or defect. We will verify and ship your free replacement right away - quick and hassle-free.
Contact
Phloop Innovations, Plot No: 99, HB Colony, Moula Ali, Hyderabad – 500040, Telangana, India. Email: · Phone: +91 8919104756
Merchant Legal Details
Registered Legal Entity Name: Phloop Innovations
Registered Business Address: Plot No: 99, HB Colony, Moula Ali, Hyderabad - 500040
Customer Support Email: support@phloop.com | Phone: +91 8919104756